Dr. Andrew KitchenhamNov 23, 20205 minLack of Trust: Lencioni's Other Trust PyramidLast week, I discussed Lencioni’s Trust Pyramid in the context of behavioural principles for the positive working relationship between...
Dr. Andrew KitchenhamNov 9, 20206 minLencioni's Trust PyramidThis week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...
Dr. Andrew KitchenhamNov 2, 20204 minHow does Conflict Coaching compare to Conflict Mediation?Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...
Dr. Andrew KitchenhamOct 27, 20204 minConflict Circle: Understanding the Drivers for ConflictToday I would like to discuss the Circle of Conflict which was a model originally designed by Christopher Moore at Collaborative Decision...
Dr. Andrew KitchenhamOct 19, 20206 minConflict StylesConflict is inevitable in any environment but it is prevalent in the workplace. According to Dana (2001) in his book, Conflict...
Dr. Andrew KitchenhamSep 28, 20204 minTransformative Mediation TheoryToday I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...
Dr. Andrew KitchenhamAug 10, 20205 minCommunication: Three Ways to Improve ItLast week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...