ANDREW KITCHENHAM  PhD

Last week, I discussed Lencioni’s Trust Pyramid in the context of behavioural principles for the positive working relationship between...

This week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...

Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...

Today I would like to discuss the Circle of Conflict which was a model originally designed by Christopher Moore at Collaborative Decision...

Conflict is inevitable in any environment but it is prevalent in the workplace. According to Dana (2001) in his book, Conflict...

Today I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...

Last week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...