Dr. Andrew KitchenhamNov 23, 20205 minLack of Trust: Lencioni's Other Trust PyramidLast week, I discussed Lencioni’s Trust Pyramid in the context of behavioural principles for the positive working relationship between...
Dr. Andrew KitchenhamNov 9, 20206 minLencioni's Trust PyramidThis week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...
Dr. Andrew KitchenhamNov 2, 20204 minHow does Conflict Coaching compare to Conflict Mediation?Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...
Dr. Andrew KitchenhamOct 27, 20204 minConflict Circle: Understanding the Drivers for ConflictToday I would like to discuss the Circle of Conflict which was a model originally designed by Christopher Moore at Collaborative Decision...
Dr. Andrew KitchenhamOct 19, 20206 minConflict StylesConflict is inevitable in any environment but it is prevalent in the workplace. According to Dana (2001) in his book, Conflict...
Dr. Andrew KitchenhamOct 5, 20203 minTransference and Countertransference in Conflict ManagementToday, I would like discuss the concepts of transference and countertransference in conflict management. This topic is rarely taught in...
Dr. Andrew KitchenhamSep 15, 20206 minCritical Questions for Perspective Taking in Conflict Coaching – Part 1Today, I would like to discuss asking critical questions of yourself as a conflict coach and asking the same questions of your client. In...