ANDREW KITCHENHAM  PhD

This week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...

Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...

Today, I would like discuss the concepts of transference and countertransference in conflict management. This topic is rarely taught in...

Today I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...

Today, I would like to discuss asking critical questions of yourself as a conflict coach and asking the same questions of your client. In...

Last week, I presented a scenario on communication in marriages and provided some background on issues as well as strategies for using...

Last week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...

Last week, I presented some information on the role of negotiation in mediation. This week I would like to discuss the role of...