Dr. Andrew KitchenhamNov 9, 20206 minLencioni's Trust PyramidThis week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...
Dr. Andrew KitchenhamNov 2, 20204 minHow does Conflict Coaching compare to Conflict Mediation?Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...
Dr. Andrew KitchenhamOct 5, 20203 minTransference and Countertransference in Conflict ManagementToday, I would like discuss the concepts of transference and countertransference in conflict management. This topic is rarely taught in...
Dr. Andrew KitchenhamSep 28, 20204 minTransformative Mediation TheoryToday I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...
Dr. Andrew KitchenhamSep 15, 20206 minCritical Questions for Perspective Taking in Conflict Coaching – Part 1Today, I would like to discuss asking critical questions of yourself as a conflict coach and asking the same questions of your client. In...
Dr. Andrew KitchenhamSep 8, 20207 minDealing with Anger in MarriagesLast week, I presented a scenario on communication in marriages and provided some background on issues as well as strategies for using...
Dr. Andrew KitchenhamAug 10, 20205 minCommunication: Three Ways to Improve ItLast week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...
Dr. Andrew KitchenhamAug 3, 20204 minCommunication BarriersLast week, I presented some information on the role of negotiation in mediation. This week I would like to discuss the role of...