ANDREW KITCHENHAM  PhD

Last week, I discussed Lencioni’s Trust Pyramid in the context of behavioural principles for the positive working relationship between...

This week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...

Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...

Today I would like to discuss the Circle of Conflict which was a model originally designed by Christopher Moore at Collaborative Decision...

Conflict is inevitable in any environment but it is prevalent in the workplace. According to Dana (2001) in his book, Conflict...

Today, I would like discuss the concepts of transference and countertransference in conflict management. This topic is rarely taught in...

Today I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...

Today, I would like to continue the discussion on discuss asking critical questions of yourself as a conflict coach and asking the same...

Today, I would like to discuss asking critical questions of yourself as a conflict coach and asking the same questions of your client. In...

Last week, I presented a scenario on communication in marriages and provided some background on issues as well as strategies for using...

I have discussed communication in various formats but today I would like to zero in on communication in marriages that could lead to...

Last week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...

Last week, I presented some information on the role of negotiation in mediation. This week I would like to discuss the role of...

Today I would like to present information on negotiating based on Roger Fisher’s and William Ury groundbreaking text, Getting to yes, and...

Today, I would like to discuss power and its impact on relationships. Power is when one person has influence over another person or...

Today I want to discuss one mediation theory so that clients can see that I have a particular theory that drives my work with the caveat...

Last week, I discussed frame of reference and its importance in the mediation process. Today, I would like to outline its importance in...

Today, I would like to discuss the frame of reference in relation to conflict resolution and mediation. I will start with a brief...

Last week, I discussed three of Bungay Stanier’s (2016) seven essential questions and outlined how they can be applied to conflict...

Last week, I discussed two of Bungay Stanier’s (2016) seven essential questions and outlined how they can be applied to conflict...