Dr. Andrew KitchenhamNov 23, 20205 minLack of Trust: Lencioni's Other Trust PyramidLast week, I discussed Lencioni’s Trust Pyramid in the context of behavioural principles for the positive working relationship between...
Dr. Andrew KitchenhamNov 9, 20206 minLencioni's Trust PyramidThis week, I would like to discuss trust vis-à-vis Lencioni’s (2012) Trust Pyramid. This model is used worldwide within organizations...
Dr. Andrew KitchenhamNov 2, 20204 minHow does Conflict Coaching compare to Conflict Mediation?Today, I would like to discuss the difference between mediation and conflict coaching. Mediation has been defined as “Mediation is a...
Dr. Andrew KitchenhamOct 27, 20204 minConflict Circle: Understanding the Drivers for ConflictToday I would like to discuss the Circle of Conflict which was a model originally designed by Christopher Moore at Collaborative Decision...
Dr. Andrew KitchenhamOct 19, 20206 minConflict StylesConflict is inevitable in any environment but it is prevalent in the workplace. According to Dana (2001) in his book, Conflict...
Dr. Andrew KitchenhamOct 5, 20203 minTransference and Countertransference in Conflict ManagementToday, I would like discuss the concepts of transference and countertransference in conflict management. This topic is rarely taught in...
Dr. Andrew KitchenhamSep 28, 20204 minTransformative Mediation TheoryToday I want to discuss another mediation theory that concentrates on the clients’ conflict interaction and assists them in improving...
Dr. Andrew KitchenhamSep 22, 20204 minCritical Questions for Perspective Taking in Conflict Coaching – Part 2Today, I would like to continue the discussion on discuss asking critical questions of yourself as a conflict coach and asking the same...
Dr. Andrew KitchenhamSep 15, 20206 minCritical Questions for Perspective Taking in Conflict Coaching – Part 1Today, I would like to discuss asking critical questions of yourself as a conflict coach and asking the same questions of your client. In...
Dr. Andrew KitchenhamSep 8, 20207 minDealing with Anger in MarriagesLast week, I presented a scenario on communication in marriages and provided some background on issues as well as strategies for using...
Dr. Andrew KitchenhamSep 1, 20205 minCommunication in Marital BreakdownsI have discussed communication in various formats but today I would like to zero in on communication in marriages that could lead to...
Dr. Andrew KitchenhamAug 10, 20205 minCommunication: Three Ways to Improve ItLast week, I discussed Roger Fisher and Scott Brown’s barriers to communication and his week, I would like to further their argument by...
Dr. Andrew KitchenhamAug 3, 20204 minCommunication BarriersLast week, I presented some information on the role of negotiation in mediation. This week I would like to discuss the role of...
Dr. Andrew KitchenhamJul 20, 20206 minThe role of Negotiating in MediationToday I would like to present information on negotiating based on Roger Fisher’s and William Ury groundbreaking text, Getting to yes, and...
Dr. Andrew KitchenhamJul 13, 20206 minPower Imbalances in Mediation and BeyondToday, I would like to discuss power and its impact on relationships. Power is when one person has influence over another person or...
Dr. Andrew KitchenhamJul 6, 20204 minMediation Theory: FacilitativeToday I want to discuss one mediation theory so that clients can see that I have a particular theory that drives my work with the caveat...
Dr. Andrew KitchenhamJun 29, 20204 minMediation and CultureLast week, I discussed frame of reference and its importance in the mediation process. Today, I would like to outline its importance in...
Dr. Andrew KitchenhamJun 22, 20203 minFrame of Reference in Conflict SituationsToday, I would like to discuss the frame of reference in relation to conflict resolution and mediation. I will start with a brief...
Dr. Andrew KitchenhamJun 15, 20204 minEssential Questions for Conflict Coaching - Part 3Last week, I discussed three of Bungay Stanier’s (2016) seven essential questions and outlined how they can be applied to conflict...
Dr. Andrew KitchenhamJun 10, 20205 minEssential Questions for Conflict Coaching - Part 2Last week, I discussed two of Bungay Stanier’s (2016) seven essential questions and outlined how they can be applied to conflict...